Returns Policy
1. Return Eligibility
We offer a one-time return policy on all our products. Returns are valid only once per order and are not applicable for specialized or personalized products.
2. Return Window
Customers may return their order within 3 days of delivery.
3. Condition of Returned Items
Returned products must be unused and in their original packaging. Items should not show any signs of wear or use.
4. Return Shipping
Customers must self-ship their return items using a reliable local courier service. Ensure the package is secure to avoid any damage or loss during transit.
5. Refund After Return
Once the returned product is received and inspected, your refund will be initiated within 24 hours.
For queries, feel free to contact us at 080-473-63322.
6. Important Note
Note: Returns are allowed only once per order and are not applicable for specialized/custom items.
Refund Policy
1. Refund Conditions
- Refund requests must be made within 3 days of delivery.
- Guest users must register using the same email address used for placing the order to request a refund.
- For further queries, please contact our support team.
2. Refund Processing Time
- Refunds are initiated within 24 hours of receiving the returned product.
- Refunds will be credited to original mode of payment in 5-7 working days.
3. Return Address
Courier charges are to be borne by the customer. Please send return parcels to:
ALLPAINTS PVT. LTD.
No: 33, VSSM Building,
Azad Nagar, Royapettah High Rd,
Royapettah, Chennai – 600014
4. Refund Not Received?
- You will receive an email once we initiate the refund process.
- If you’ve received confirmation, kindly wait until the full refund process completes.